1. Introduction
Welcome to 77bar. We operate the online gaming platform available at 77bar.vu and are committed to protecting the privacy and personal information of all our users across the Philippines — whether you're in Manila, Cebu, Davao, or anywhere else in the country.
This Privacy Policy explains what information we collect, why we collect it, how it's used, and the choices you have when it comes to your personal data. By creating an account and using our platform, you agree to the practices described in this policy. If you have any questions, our support team is always ready to help.
2. Information We Collect
We collect information in a few different ways depending on how you interact with our platform.
Information you provide directly:
- Full name and date of birth
- Email address and mobile number
- Home address and nationality
- Government-issued ID details for identity verification (KYC)
- Payment information such as e-wallet details (GCash, Maya) or bank transfer information in PHP
- Account preferences and communication settings
Information collected automatically:
- IP address and device information
- Browser type and operating system
- Pages visited on our platform and time spent on them
- Game session data and wagering history
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- Account management: To create, verify, and manage your 77bar account, including identity verification and KYC compliance.
- Service delivery: To process deposits and withdrawals in PHP, run game sessions, and provide the core features of the platform.
- Security: To detect fraud, prevent unauthorized access, and verify transactions through OTP and other authentication methods.
- Customer support: To respond to your queries, complaints, and requests in a timely manner.
- Personalization: To improve your experience on the platform, including game recommendations and promotions relevant to your activity.
- Legal compliance: To meet our obligations under applicable laws and regulations.
- Platform improvement: To analyze usage patterns, troubleshoot issues, and enhance our services based on real user behavior.
4. Cookies and Tracking
77bar uses cookies to keep you logged in, remember your preferences, and understand how users navigate the platform. You can manage cookie settings through your browser, though disabling certain cookies may affect how some features work.
We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device for a set period). Third-party analytics tools may also place cookies on our behalf to help us understand platform performance.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to outside parties for their own marketing use. However, we may share your data with trusted third parties in specific situations:
- Payment processors: To facilitate deposits and withdrawals through local Philippine payment channels such as bank transfers and e-wallets.
- Identity verification providers: To complete KYC checks as required for account security.
- IT and platform partners: Vendors who help us run and maintain the platform under strict confidentiality agreements.
- Legal authorities: When required by law, court order, or to protect the rights and safety of 77bar and its users.
All third parties we work with are required to handle your data securely and only for the specific purpose for which it was shared.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we may still keep certain records for a limited period where required by law or for legitimate business purposes — such as resolving disputes or maintaining accurate financial records.
When data is no longer needed, we securely delete or anonymize it in line with our internal data management procedures.
7. Your Rights as a User
As a 77bar user, you have the following rights regarding your personal data:
- Right to access: You can request a copy of the personal information we hold about you.
- Right to correction: If any of your details are inaccurate, you can ask us to update them.
- Right to deletion: You can request that we delete your personal data, subject to applicable legal requirements.
- Right to object: You can object to how we process your data in certain circumstances.
- Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us via the email address provided in our Footer. We aim to respond to all data requests within a reasonable timeframe.
8. Data Security
We implement a range of technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These include SSL/TLS encryption for data in transit, secure server infrastructure, access controls, and regular security reviews.
While we do our best to keep your data secure, no digital platform can guarantee absolute security. We encourage you to use a strong, unique password for your 77bar account and to never share your login credentials with anyone.
9. Age Restriction
77bar is strictly for users who are 21 years of age or older. We do not knowingly collect personal information from minors. If we discover that a user is under the age of 21, we will immediately suspend that account and delete any associated data. If you believe a minor has registered on our platform, please contact us right away.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our platform, legal obligations, or how we handle data. When we make significant changes, we'll update the "Last Updated" date at the top of this page. We recommend checking this policy periodically so you stay informed about how your information is being handled.
Continued use of 77bar after any changes to this policy constitutes your acceptance of the updated terms. If you disagree with any changes, please stop using the platform and contact us to close your account.
11. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please don't hesitate to get in touch. You can reach our team at the email address listed in the Footer below. We're here to help and will do our best to respond promptly.